Privacy Policy
Introduction
Welcome to "Windward Real Estate, LLC" (DBA, "Sweet Home Bearolina" and "The Overlook Gatlinburg"). This Privacy Policy applies to our website, and its associated services (collectively, the "Services"). This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information in connection with the Services:
Personal Identifiable Information (PII): This includes information you provide to us directly such as your name, email address, phone number, and credit card information. You may provide us this information while making a reservation, signing up for our newsletter, or contacting us with inquiries.
Non-PII. We automatically collect certain non-personally identifiable information when you use our Services, such as your IP address, browser type, device type, and the pages you viewed.
Usage Data: We collect information about how you use our Services, including the time, frequency, and duration of your activities.
How We Use Your Information
We use your information to provide, maintain, and improve our Services. This includes:
- Processing your reservations
- Communicating with you about your reservations, changes to our terms, conditions, and policies
- Responding to your inquiries
- Providing you with newsletters, articles, promotions, and other information we think may interest you
- Conducting statistical, demographic, and marketing analyses of users of the Services
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with service providers to perform functions and process user data on our behalf, consistent with this Privacy Policy.
Cookies and Tracking
Our website uses cookies and similar technologies to provide certain functionality, recognize you, and to understand and measure our audience.
CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Privacy Policy (Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, the internet is not a 100% secure environment so we can't guarantee the absolute security of the transmission or storage of your information.
Children's Privacy
Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at [Your Contact Information].
This privacy policy has been designed to be a general fit and is not specific to any country, region, or local law. For full compliance, it is strongly advised that you seek legal advice and customize the policy according to your business needs and the laws applicable to the locations you operate in.
Effective Date: 1/1/2020
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.